TagFindrTagFindr
Trust & Safety

Shop and sell with confidence

TagFindr is built around real stores, real people and in-person collection. Here's how we keep the community safe — and what you can do to stay protected.

Verified accounts

Shoppers and store owners authenticate with Google-verified accounts, so every review and reservation is tied to a real person.

Two-way reviews

Both shoppers and stores leave honest ratings after a reservation. Low-rated stores and buyers are flagged and can be suspended.

Collect in person

Items are reserved online and collected in-store, so you always see exactly what you're buying before you pay — no surprises, no delivery scams.

Private by design

We never share your contact details publicly. Stores only see what they need to fulfil a reservation — nothing more.

How we protect you

  • Active monitoring for ghost items and poor-performing stores, with warnings and suspension when standards slip.
  • Reservations use TagFindr credits — no card details shared between buyers and sellers.
  • A clear reporting route for suspicious listings, fake items or abusive behaviour.
  • Two-way reviews create accountability on both sides of every transaction.

Tips for shoppers

  • Read the store's reviews and rating before reserving.
  • Check the item's condition, size and photos carefully.
  • Use TagFindr's in-app reservation rather than paying outside the platform.
  • Inspect the item in person at collection before completing the purchase.
  • Leave an honest review so others can shop with confidence.

Tips for store owners

  • Respond to reservations promptly to keep your rating high.
  • Describe items accurately and photograph any flaws.
  • Keep opening hours up to date so reservations don't expire unexpectedly.
  • Review genuine buyers and flag no-shows to protect other stores.
  • Never ask customers to pay off-platform — it breaks our protections.

Report a problem

See something that doesn't look right? Let us know — every report is reviewed and helps keep TagFindr safe for everyone.